Help centre
Frequently asked questions
Clear answers for buyers, business buyers, and sellers using ClearanceFood.com.
What is ClearanceFood.com?
ClearanceFood.com is a UK marketplace for clearance food, best-before groceries, short-dated drinks, household stock, and B2B surplus lots.
How do I place a bid?
Create a free buyer account, open an active auction, and enter your bid. Some listings may also offer Buy It Now when the seller enables it.
What happens if I win an auction?
You will be notified, asked to pay through the platform flow, and then able to follow payment, dispatch, and order status updates.
Can businesses buy in bulk?
Yes. Verified business accounts can access B2B auctions for pallets, cases, and larger surplus stock opportunities.
Can I sell clearance stock?
Business sellers can register, complete verification, and list approved clearance food, drinks, confectionery, household goods, and excess inventory.
Are best-before items safe?
Best-before dates are about quality rather than safety. Buyers should review listing details, packaging condition, and product dates before bidding.
How does delivery work?
Delivery information is shown on listings where available. After payment, sellers prepare the order and dispatch according to the listing and order flow.
Who do I contact with a problem?
Contact support@clearancefood.com or use the contact page so the team can review the order, listing, and seller information.